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Our Reviews

What Our Customers Are Saying

At Good Guy Plumbing, we are committed to delivering quality services for honest and fair prices. As a family-owned and local business, we are able to provide each customer with personalized service. We uphold our strong family values which means we’ll never pressure you to buy anything you don’t need. This dedication to exceptional customer service has earned us numerous positive reviews. Browse through them and then call (310) 879-5509 or contact us online to schedule service.

      "They did the installation fast, precise and both were very detail oriented."

      5 Star Service! Good Guy Plumbing did an outstanding job on my new laundry service hookups. I called other plumbers but they were, either way, overpriced or "too busy" for this type of work. I got in contact with Robert of Good Guy Plumbing & said they'll take on the job. Ernie & Jose arrived to my doorstep on time and wasted no time in getting started. They did the installation fast, precise and both were very detail oriented. Their performance was stellar. Ernie & Jose's professionalism, knowledge and courteousness earns Good Guy Plumbing my 5 star rating. Thank you Good Guy Plumbing!

      Former Customer
      "All the Good Guy personnel that have come to my house have been friendly and informative."

      Good Guy Plumbing has served me twice now and I couldn't be happier with their service as well as their prices. They respond quickly and are very professional. All the Good Guy personnel that have come to my house have been friendly and informative. I won't use anyone else!

      Gary D.
      "Customer service was excellent: the technicians were polite, thoroughly explained to us everything they were doing and cleaned up as they worked as if it was their own home."

      This company is outstanding. Ernie is the best!!! Robert, the owner, kept us in the loop during the whole process. The Good Guy Plumbing technicians knew exactly what was needed to fix the problem. They completed the work skillfully and in a timely manner. Customer service was excellent: the technicians were polite, thoroughly explained to us everything they were doing and cleaned up as they worked as if it was their own home. I am so glad we found your company. Without hesitation, I will highly recommend you.

      Susan F.
      "I highly recommend this company for plumbing concerns."

      Good Guys Plumbing was great. They responded to my phone call within the advertised time. The repairs were done right and the cost was reasonable. I highly recommend this company for plumbing concerns.

      Alfredo K.
      "Cannot say enough good things about these guys."

      Cannot say enough good things about these guys. So easy to work with, super responsive, very informative, and made fixing my bathroom issue a breeze. Highly recommend!

      Douglas K.
      "Wow! He listed to my issue, was courteous, professional."

      Thank you Good Guys Plumbing! I called them around 9:30 pm on a Friday night and the owner, Rob, answered the phone. Wow! He listed to my issue, was courteous, professional, and set me up for an appointment early Saturday morning. A crew came out to the property, took care of the immediate issue, and we discussed next steps for long-term resolution. I was present while they worked and they answered all my questions. They offer great prices, even better service, but most importantly PEACE OF MIND. Thank you to Rob and the team. Please make Good Guys your go-to plumber. You won't regret it!

      Ivette M.
      "ou can bet that when it comes time to replace our water heater, (and anything else in the world of plumbing), we’ll be calling Good Guy Plumbing."

      I had an issue with my water heater. Roque came out and instead of trying to sell me a new heater, he simply made a relatively easy fix on our existing one. He was really great. Very nice and conscientious. You can bet that when it comes time to replace our water heater, (and anything else in the world of plumbing), we’ll be calling Good Guy Plumbing. Thank you so much for truly being good guys. :)

      Karen B.
      "Highly recommend these Good Guys for any plumbing needs"

      Good Guy Plumbing is the best! Rob is very knowledgeable, friendly and accommodating. He got us an appointment with Roque very quickly and hassle-free. Roque did a great job of explaining everything we needed to know, fixed our problem and was gone within 2 hours. All done with wonderful service and a great price! Highly recommend these Good Guys for any plumbing needs

      Matthew M.
      "Highly recommend that you use Good Guy Plumbing."

      Made an appointment online for a main line cleanout and received text confirmation within 10 minutes. Exchanged a couple of texts to finalize the time for the next morning. Roque showed up on time, fixed the problem quickly and told me what was happening in my main line. Highly recommend that you use Good Guy Plumbing.

      Les C.
      "If need a Plumber Here they are."

      When drains clog and can't use showers it's hard on any family. Found the answer!! Good Guy plumbing answered me back in less than 5 minutes with a quote. I requested 5 quotes and you can read my other reviews but if need Plumber Here they are. Robert the owner emailed me his number and I called. Job completed by Roque in less than 45 minutes. They adjusted their schedule to match my availability and a went well. Mr. Roque was very professional, and a fast efficient worker. Having to deal in past with some bad plumbers this morning task was easy. They have nice trucks with almost everything they need for jobs big and small. Thanks again Mr. Robert & Mr. Roque

      Fair Y.
      "They were super friendly and so fun to work with"

      We called around to see if a plumbing company can install an In-wall-water-bottle dispenser and most couldn't. If they could, they quoted me some crazy amount or didn't get back in a timely manner. Robert was the REAL DEAL. He responded promptly and was super personable. He came out when our dispenser arrived to see where we can put it and when he left within hours we received a reasonable quote via email. Within a few days, his team (Ernie and another worker I forgot his name) came and installed the system. They were super friendly and so fun to work with. We also had some other valve issues, and again, Robert gave us a reasonable quote, followed up accordingly and got his team out the next day to replace it. LOVE LOVE LOVE working with each and person at Good Guys Plumbing they made me feel like family and was on top of it! Robert, thank you and your team!

      Jin J.
      "They came out immediately and their prices were unbeatable."

      Needed a new toilet and faucet fixtures installed. They were recommended by a friend. They came out immediately and their prices were unbeatable. The office staff along with the field technician that came to my house were very professional. Excellent customer service and did an amazing job. Would highly recommend them to everyone.

      Maria H.
      "They got the job done where others failed; their pricing was half of what others charged."

      Good Guy is THE BEST! Forget the rest. They got the job done where others failed; their pricing was half of what others charged. Robert and his assistant were phenomenal, very respectful, knowledgeable and caring. Highly recommended

      Emma E.
      "At the end I get a letter, thanking me for choosing them. Awesome!! They are the best!!"

      Ok if need u need a plumber they are it!!! The name says it all!! So professional, on time, communication amazing!! Price was right on!! It's so hard to find great work. I would recommend Goodguy plumbing to anyone. I am a new business in Redondo, they walk you through the process letting you know what's going on so no surprises when u get the bill. To top it off the owner shows up to introduce himself. What customer service. At the end I get a letter, thanking me for choosing them. Awesome!! They are the best!!

      Chris C.
      "Attentive and the communication was fantastic."

      Had a pretty bad water leak, and called Good Guy Plumbing to come out and take a look. I'm so glad I met these guys, Robert was attentive and the communication was fantastic. Ernie knew exactly what needed to replace and they did great work. Can't say enough about these guys. My go-to plumbers without a doubt.

      Alex B.
      "Our official "go-to" plumbers!"

      Our official "go-to" plumbers! Can't thank Ernie enough for his hard work, professionalism, and quick thinking. Gave us a great price. Saved us from being without water for 3 days! Will definitely recommend to friends and family.

      Caryolyn P.
      "Robert was very helpful"

      Robert was very helpful and kind.

      Kelly O.
      "Always upfront and transparent about everything"

      Again, outstanding customer service. Always upfront and transparent about everything! Courtesy and professionalism. Their name should be changed to The Good Guys, because all of them are good.

      Jesse C.
      "I definitely would use them again"

      Great job, and I was very satisfied with their work. I definitely would use them again, and they are now my GO TO PLUMBING COMPANY

      Bertha S.
      "So grateful for all their help"

      These are great guys. Neat, prompt, and very professional....so grateful for all their help and great service. They go out of their way to make sure you are well-informed.

      Judy C.
      "Very honest and very professional"

      Best local plumbers in Torrance! Very honest and very professional. Two Good guys came to my house, the older one was doing the work, and the younger one was explaining what had to be done. The lady in the office that followed the appointment was exceptionally wonderful!

      Terry C.
      "Thanks so much for doing such a wonderful job and being so pleasant to work with"

      Excellent customer service, couldn’t have been a better experience, from the first phone call to in house service technician. Kudos, I highly recommend Good Guys!

      P.S. excellent service! Very knowledgeable and complete. Ernesto, I was very professional and thorough. Will call him back in the future. Thanks so much for doing such a wonderful job and being so pleasant to work with. Thank you, Good Guys!!!

      Ana Jean B.
      "Quality fix"

      As always, Good Guy Plumbing took care of my plumbing needs quickly and with a quality fix. Well done!

      David K.
      "Would use them again when needed"

      I noticed a drip from the laundry sink and made an appointment with them. They walked me through the diagnosis, quickly replaced the parts, and helped explain how to prevent future breaks because of the pressure on the utility sink. I’m happy with the service and would use them again when needed. Thanks!

      Alice L.
      "Really fast and great service"

      Really fast and great service. Made suggestions on how to save money. Always my #1 choice.

      Joseph R
      "Really impressed with their work"

      We purchased an older home over a year ago, and with it being older, we've had to catch up on maintenance issues and improvements in the home. For all my plumbing issues and improvements, I've called upon Good Guy plumbing for my needs. I had no idea who to call when I first ran into a problem but based of what looked like honest reviews online, I went with Good Guy. And boy...have they been a big help in getting the plumbing stuff up to where to it needs to be. For services, I've hit a huge swath of what they offer, so I think I have pretty good idea on the quality of work. Over the last year, I've had them trace down water leak from an upstairs shower valve that was failing, a leaking shutoff valve under the kitchen sink that needed to be replaced, a partial replacement of corroded and temp-patched copper water pipes in the crawl space, a clean out of the sewer line, a relining of the sewer line, replacing all the toilets with better toilets that don't look like the 1980's (rose-colored toilets?!...plus they stunk flushing) and converting over from a failed hot water tank to a new tankless system. I've found all their work to be professional and well done. Where needed, I've had city inspections conducted and passed, so you know they are working to code as well. They've always been hard-working and friendly, and even staying late to make sure things were back in usable shape, which happened when the hot water tank was replaced. (I think they were here over 10 hours working on it) Stand-out employees have been Adamu and JJ, which I've been really impressed with their work. The owner Rob has been good to talk through bigger projects, like the sewer line relining that I had done. The biggest knock you might see in reviews is of pricing, but I think with the quality of the work being done, that it's well worth it. (I don't want to mess around with shoddy plumbing or having handymen do it...if anything fails, the results could be bad) So, I think it's worth the piece of mind to have professionals come in, know what they are doing, and get the work done correctly. Hopefully, this review helps others in search of a reliable plumber.

      Scott S.
      "Seriously the best prices"

      Good Guy plumbing are the best! Great customer service, quality work, and seriously the best prices! We will always use them!

      Ashley G.
      "Completed the work efficiently"

      Good experience from scheduling with Robert to the technician that did the work. Got estimate by phone, confirmation texts, technician arrived on time and completed the work efficiently.

      Lynn T.
      "Discussed what he was going to do, what his findings were and how he fixed the problem. And no pushy sales pitches."

      Everyone at Good Guy Plumbing is amazing! From scheduling, to the text notifications, to the service professional, Danny, and the follow up thank you. Danny kept me informed from the moment he got there. Discussed what he was going to do, what his findings were and how he fixed the problem. And no pushy sales pitches. They're not just "Good," they're "Amazing"! Thank you Good Guys!

      Monica P
      "Cesar and Hector left no stone unturned in making sure I was satisfied and that my plumbing is in good order."

      I initially called Good Guy Plumbing to unclog my shower drain. I chose them based on their high customer satisfaction ratings and reviews. It was a good experience from the first phone call to Cesar and Hector completing the job. I then reached out to them to replace my kitchen faucet and replace a number of stuck or frozen valves. The customer service is phenomenal and I am very impressed with their responsiveness and level of communication. Cesar and Hector left no stone unturned in making sure I was satisfied and that my plumbing is in good order. They were very professional and thorough. I highly recommend them and Good Guy Plumbing over all.

      Maureen O.
      "They were professional and told me all the costs up front. I would definitely use Good Guys Plumbing Company again."

      Ernie arrived early and went to work immediately fishing out the leak situation. Repair involved cutting open drywall to gain access from under the tub in the garage ceiling. Hole made was perfect and will be repaired for less than I thought. The job was all done the same day and Ernie recruited some additional plumbing support to help from the top inside the house. They were professional and told me all the costs up front. I would definitely use Good Guys Plumbing Company again.

      Eric O.
      "Cesar did a great job. He even got me a small discount to help me stay within budget."

      My water heater broke and I needed it fixed or a new one. I called Good Guys, Marisa and Tammy helped squeeze me in for a next day appointment on Saturday. Keep in mind this was Veterans holiday weekend. Cesar was the service technician. He clearly explained the options given the circumstances. I decided to go with a new water heater because the other was around 10 years old and I never did any maintenance on it. Cesar did a great job. He even got me a small discount to help me stay within budget. Given how much everything keeps going up, it was most appreciated. As with any home repair these days, it’s going to be more expensive than expected (or really preferred). With that said, I’m still very satisfied with Good Guys service. I recommend them for your plumbing issues.

      Shawn
      "The crews show up on time and are very professional and friendly at the same time"

      We've used Good Guy Plumbing on projects ranging in size from a few hundred to thousands of dollars and have been extremely happy with their work. The crews show up on time and are very professional and friendly at the same time. They always take time to explain what needs to be done to fix the problem. Rates are reasonable. We'll continue to use them. Highly recommended.

      Larry S.